The NHBC booklet – “Guide to your New Home” contains lots of very useful information about how your home was built and how you should maintain and care for your new home. Please pay particular attention to the section “Running your new home”.
Below are some additional notes to help you get the best from your new Calon home.
Please ensure that you are familiar with the position of the mains control points for the water, gas and electricity within your home. If you are unsure of these contact your Sales Advisor and she will either furnish you with the information or arrange for another member of our team to do so.
During the building of your new home, the structure absorbs a considerable amount of water – it simply cannot be avoided.
We advise the following to ensure that you get the very best from your new home.
Condensation is a common problem for new homes because of the amount of moisture absorbed in their construction. It is also caused by steam and water vapour turning to water when it touches cold surfaces (i.e. glass and tiles) and condenses. To minimise condensation we suggest the following guidelines:
The electricity supply enters your home through a cable to the electricity meter and then via cables to the control box, which houses a number of fuses and circuit breakers. The incoming cable and meter are the property of the Electricity Company and must not be tampered with. The cables and equipment inside the home are your responsibility.
Treat the electricity supply with care – it can kill. Follow these Safety Rules:
If you smell gas and suspect a leak:
Most new homes now have water meters situated in the service strip close to the property. The cold water supply enters your home via the mains stopcock and is then stored in the cold water storage tank. Some homes may not have a cold water storage tank dependent on the design of the hot and cold water services water pressure and heating system. Listed below are useful hints to ensure a trouble-free plumbing system in your home.
Your loft is insulated to help keep your home warm. Please adhere to the following:
Your Calon home will have:
This is covered for breakdown (details are supplied in the section ‘Introduction Letters’) for the initial 2 years. However, it is still your responsibility to have the boiler serviced of your own accord.
When re-decorating your radiators do not paint over the small valves, these are the bleed valves which allow you to release any air trapped in the radiators.
Your Calon home has been constructed with fuel economy in mind and is already very well insulated, but by following the guidelines below you should be able to conserve energy.
If you should need to carry out any works on the roof of your home you should always use a roof ladder to protect the tiles or slates, and for your own safety.
New woodwork absorbs a lot of paint or stain and the initial decoration may not give as good a finish as future re-decorations.
The exterior woodwork of the home should be regularly re-painted using good quality paint or stain normally within 2 years, however coastal and exposed areas could require decoration sooner.
Emulsion paints are normally used on interior walls. Further coats of emulsion and oil-based paints or wallpaper can be used for later re-decorations after drying out period (normally 9 to 12 months).
When re-decorating never paint on wet wood. External paintwork is best done in the summer or early autumn. Interior cracks on walls and woodwork can be made good with a common decorators filler.
When re-decorating Artex ceilings or other similar plastic compound finishes, these should never be sanded or washed with water as this could spoil the texture. Lightly brush these surfaces before applying one or two coats of emulsion.
Calon Homes use their own landscape architects to design development landscaping in accordance with the plans passed by the Local Authority and to ensure the continued beauty of the environment.
Rear gardens are a very personal thing, like decorating, and are left so that you may design as you choose.
Turfing and planting may be provided on the front garden to enhance the development.
We include a few points to bear in mind when planning your new garden:
Your new home may have built-in appliances provided and these will have manufacturers guarantees for the first twelve months.
Should you have any problems with your appliances contact the manufacturers.
We have included an additional warranty card supplied by the manufacturers of your products.
It is essential that you complete this card and send it back to them to ensure that you are registered for the additional warranty.
Smoke detectors are installed as standard in your new home.
Remember smoke can kill as quickly as flames. If you cannot tackle the fire then get everyone out of the home at once, shut all doors behind you to prevent the fire from spreading, dial 999 and ask for the Fire Brigade.
If a chip pan should catch fire, switch off the heat and then smother the flames with a fire blanket or damp cloth. Do not move the pan or throw water onto it, as this will cause the fire to spread.
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